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Questions about your order or our pieces? We'll respond to you as soon as possible.
Frequently Asked Questions
We offer a 30-day return policy on all eligible items. Products must be in original condition with tags attached. (View our Refund & Return Policy)
Shipping times vary depending on your location. Most orders are processed within 1–3 business days, and delivery typically takes 3–10 business days.
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location.
Customer Service Hours
Sunday: 10 AM to 5 PM
Monday - Friday: 8 AM to 9 PM
Saturday: 9 AM to 3 PM
*We strive to respond promptly within 24-48 hours. For urgent matters, please indicate such in your message.
Contact Information
Calls & Text (US ONLY): 551-315-7059
Note: Calls outside of the USA must be done through WhatsApp:
Email: Nicnacsbynicolette@gmail.com